千岛创始人回应未成年退款要扇耳光证明：系不实报道，将持续优化平台交易规则

\u003cdiv class=\"rich_media_content\"\u003e\u003c!--NO_AD_ERROR_2--\u003e\u003cp align=\"justify\"\u003e10月20日，有媒体报道称，潮玩平台千岛app退款环节，卖家要求家长上传狂扇孩子耳光5分钟不间断视频才可退款。当日，千岛app创始人沈振宇回应新黄河大鱼财经记者表示，“上述报道不实，将发文回应”。\u003c!--NO_AD_0--\u003e\u003c!--EOP_0--\u003e\u003c/p\u003e\u003c!--PARAGRAPH_0--\u003e \u003cp align=\"justify\"\u003e\u003c!--IMG_0--\u003e\u003c/p\u003e \u003cp align=\"justify\"\u003e20日稍晚，千岛通过其官微回应表示。本次交易纠纷因个人闲置交易引发,未使用千岛闪购服务。文章中出现的聊天截图实为买卖双方的私聊截图，并非买家和平台客服的沟通内容。截图中出现的所谓的“未成年退款须知”为互联网流传的梗图素材，并非平台官方规则。买家向平台客服介绍情况时，自述相关交易系孩子使用外婆手机购买。\u003c!--NO_AD_1--\u003e\u003c!--EOP_1--\u003e\u003c/p\u003e\u003c!--PARAGRAPH_1--\u003e \u003cp align=\"justify\"\u003e千岛方面还表示，未成年群体在个人闲置交易的规则适用问题，一直是行业内平台普遍存在的痛点，我们也对此高度重视，我们将持续倾听用户声音，与广大爱好者共同优化平台的交易规则及售后机制。\u003c!--NO_AD_2--\u003e\u003c!--EOP_2--\u003e\u003c/p\u003e\u003c!--PARAGRAPH_2--\u003e \u003cp align=\"justify\"\u003e针对网络投诉平台反馈的相关数据，千岛公司称诚恳接受批评。千岛在过去几年处于高速发展期，各项服务虽在不断推进完善，但确实仍有不足。我们始终致力于为爱好者提供更可靠的交易保障，已在仓储履约、客服运营等方面投入大量资源，并将持续优化服务体验。\u003c!--NO_AD_3--\u003e\u003c!--EOP_3--\u003e\u003c/p\u003e\u003c!--PARAGRAPH_3--\u003e \u003cp align=\"justify\"\u003e在官方介绍中，千岛是一个有潮玩、卡牌、搪胶毛绒、谷圈、手办模型、明星小卡周边、剧本杀、游戏、舞台剧、桌游等丰富兴趣的社区平台。公司覆盖：LABUBU，DIMOO，Hirono，CRYBABY，MOLLY，SKULLPANDA，星星人，小马宝莉，哪吒，第五人格，流放之路2，时代少年团等千余个热门 IP。\u003c!--NO_AD_4--\u003e\u003c!--EOP_4--\u003e\u003c/p\u003e\u003c!--PARAGRAPH_4--\u003e \u003cp align=\"justify\"\u003e在最新版软件中，支持正版LABUBU，DIMOO，Hirono，CRYBABY，MOLLY，SKULLPANDA等热门IP确认款，不用抽盲盒，闪购直接买。\u003c/p\u003e\u003cp\u003e记者:张盼港编辑:俞丹校对:刘恬 \u003c/p\u003e\u003cstyle\u003e.rich_media_content{--news-tabel-th-night-color: #444444;--news-font-day-color: #333;--news-font-night-color: #d9d9d9;--news-bottom-distance: 22px}.rich_media_content p:not([data-exeditor-arbitrary-box=image-box]){letter-spacing:.5px;line-height:30px;margin-bottom:var(--news-bottom-distance);word-wrap:break-word}.rich_media_content{color:var(--news-font-day-color);font-size:18px}@media(prefers-color-scheme:dark){body:not([data-weui-theme=light]):not([dark-mode-disable=true]) .rich_media_content p:not([data-exeditor-arbitrary-box=image-box]){letter-spacing:.5px;line-height:30px;margin-bottom:var(--news-bottom-distance);word-wrap:break-word}body:not([data-weui-theme=light]):not([dark-mode-disable=true]) .rich_media_content{color:var(--news-font-night-color)}}.data_color_scheme_dark .rich_media_content p:not([data-exeditor-arbitrary-box=image-box]){letter-spacing:.5px;line-height:30px;margin-bottom:var(--news-bottom-distance);word-wrap:break-word}.data_color_scheme_dark .rich_media_content{color:var(--news-font-night-color)}.data_color_scheme_dark .rich_media_content{font-size:18px}.rich_media_content p[data-exeditor-arbitrary-box=image-box]{margin-bottom:11px}.rich_media_content\u003ediv:not(.qnt-video),.rich_media_content\u003esection{margin-bottom:var(--news-bottom-distance)}.rich_media_content hr{margin-bottom:var(--news-bottom-distance)}.rich_media_content .link_list{margin:0;margin-top:20px;min-height:0!important}.rich_media_content blockquote{background:#f9f9f9;border-left:6px solid #ccc;margin:1.5em 10px;padding:.5em 10px}.rich_media_content blockquote p{margin-bottom:0!important}.data_color_scheme_dark .rich_media_content blockquote{background:#323232}@media(prefers-color-scheme:dark){body:not([data-weui-theme=light]):not([dark-mode-disable=true]) .rich_media_content blockquote{background:#323232}}.rich_media_content ol[data-ex-list]{--ol-start: 1;--ol-list-style-type: decimal;list-style-type:none;counter-reset:olCounter calc(var(--ol-start,1) - 1);position:relative}.rich_media_content ol[data-ex-list]\u003eli\u003e:first-child::before{content:counter(olCounter,var(--ol-list-style-type)) '. 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